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Privacy Policy

We take care of your privacy and personal data security. Implementing Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46 / EC (General Data Protection Regulation) ), we provide you with the most transparent and fair processing of your personal data.

In this privacy policy, you can familiarize yourself with your rights and receive information about the processing of your personal data.
Your personal data manager is SIA WMG, Reg.nr, 52403044801, address: Dzirnavu Street 57a-4, Riga, LV-1010, Latvia, contact phone: +37126383899, e-mail: info@topdekori.lv

1. WHAT PERSONAL DATA ARE YOU DON'T DETERMINE AND DO NOT PROCESS?
1.1. We do not collect and maintain your browsing history on third party websites;
1.2. We do not send any data about your browsing to our site that could identify your person.
2. WHAT ARE YOUR PERSONAL DATA YOU TRY AND MANUFACTURE?
2.1. We collect and process only adequate and relevant personal data that is necessary to achieve the purposes for which they are processed.
2.2. Personal data we collect and process when you shop:
2.2.1. When you shop at our topdekori.lv e-shop without creating an individual account, we collect the following for your conclusion and execution:
Name;
Surname;
Phone number;
E-mail address;
• The delivery address of the goods you purchased.
2.2.2. Please specify the delivery address of the goods only if you wish to deliver the goods to the specified address for your convenience.
3.4. Personal data that we collect and process when you create an account in our e-store but do not make a purchase:
3.4.1. To make your shopping at our topdekori.lv shop as convenient and fast as possible, you can create a personal account. When you create a personal account, we collect and process the following data:
Name;
Surname;
E-mail address;
Phone number;
• IP address.
3.6. Other personal data we collect and process when you use our e-store:
3.6.1. Once you have made your purchases in our e-shop, we also collect and process the following for your convenience:
Shopping history;
Your behavior history in the e-shop;
IP address;
Payment history;
The history of communication between you and us, including electronic correspondence and telephone conversation records;
Basic information for third parties receiving goods.
3.6.2. You may indicate another person who will receive the goods you have purchased if you have given your consent. By providing us with information about third parties who will receive the goods, you confirm that you have the consent of those persons to transfer, use and process their personal data.
 
4. WHAT ARE YOU GOING AND DEALING WITH YOUR PERSONAL DATA?
 
4.1. We only collect your personal data for specified, explicit and legitimate purposes and will not further process it in a way incompatible with these purposes.
4.2. Your personal data to be processed to prepare for the contract
4.2.1. When you create a personal account in our e-shop but do not buy anything, you will be able to continue shopping at any time, without having to register again. In order to give you the opportunity to continue your shopping at any time, we also collect these personal data:
Name;
Surname;
Phone number;
E-mail address;
• IP address.
4.2.2. For this purpose, you may also submit your additional personal data that we will process only if you enter and save it in your personal account.
4.3. For the purpose of entering into and executing your personal data to be processed:
4.3.1. In order for us to sell your selected items in the online store topdekori.lv, we must process the following personal data:
Name;
Surname;
Phone number;
E-mail address;
• the delivery address of the goods you have purchased;
• IP address.
4.3.2. Please specify the delivery address of the goods only if you wish to deliver the goods to the specified address for your convenience.
4.3.4. Unfortunately, if you do not provide these personal data, we will not be able to sell the goods because we need to process the data for the conclusion and performance of the contract, and we are bound by the processing of personal data in accordance with the laws of the Republic of Latvia governing online settlements and accounting. .
4.4. Your personal data to be processed with the purpose of service improvement and performance analysis:
4.4.1. We would like to make the use of our online store topdekori.lv as simple and convenient as possible for you, therefore we conduct a continuous analysis of our activities during which we analyze and process your personal data:
• Shopping history;
• Our e-shop browsing history;
• Payment history;
• Feedback on your purchased items;
• The history of communication between you and us, including electronic correspondence and telephone conversation records.
4.5. Your personal data to be processed for the provision of joint and customized offers as well as for profiling:
4.5.1. To identify specific items that you like and keep up to date, so you can make personalized offers. The processing of your personal data by automated analysis ensures that you will not be offered items that are not relevant to you, and that only the offers of the goods you are interested in will be saved by saving your time. Automated analysis tools are based on your shopping history and other information you provide:
Name;
Phone number;
E-mail address;
Delivery address;
• History of delivery modes;
• Device identification numbers.

4.6. Your personal data for processing your requests and questions:
4.6.1. In order to provide you with quality services and comprehensive service, we process your personal data that you submit to us through the creation of a personal account and when shopping, and we also process your question and request for review.
4.7. Service Guarantees:
4.7.1. When you shop at our electronic or physical store and purchase certain goods, they are guaranteed warranty service. For this purpose, when you contact our warranty service department, we collect and process your personal data:
Name;
Surname;
Phone number;
E-mail address;
Delivery address;
• Order information.
4.7.2. If you do not want us to process the specified personal data for warranty service, we recommend that you contact the warranty service companies directly.
5. ARE MY PERSONAL DATA INCLUDED AND PROCESSED LEGALLY?
5.1. We guarantee that we collect your personal data only for legitimate reasons, incl. i. We collect and process your personal data only:
5.1.1. When you buy goods, a purchase agreement is concluded between you and us and we process your data on it;
5.1.2. When you register with our e-shop and create a personal account, we process your data in preparation for you to buy goods in the future;
5.1.3. When you consent to the processing of your personal data;
5.1.4. By complying with the requirements of applicable law;
5.1.5. At the direction of the State Authorities.
6. CAN THE EU DO YOU DO NOT APPLY YOUR PERSON TO DATA PROCESSING AND THEREFORE USE topdekori.lv E-SHOP?
 
6.1. You can always disagree with the additional processing of our Personal Data, which is solely for analysis and marketing purposes. However, it is not possible to make a purchase without the data required for ordering, because we cannot execute such an order.
7. WHO SHOULD MAKE MY PERSONAL DATA?
7.1. Personal data is only sent to trusted third parties with whom we have a contract and only to the extent necessary to provide the service. To provide you with the right services, we send your personal data to these partners:
7.1.1. Courier companies that deliver goods to you at the addresses you specify;
7.1.2. Goods suppliers that deliver goods directly to you;
7.1.3. SIA WMG transfers the personal data necessary for execution of payments to the authorized processor Maksekeskus AS.

7.2. We also provide your personal data:
7.2.1. Law Enforcement Agencies in accordance with the procedures prescribed by the legislation of the Republic of Latvia;
7.2.2. National authorities and courts, if such an obligation is provided for by applicable law.
8. How long are my personal data stored?
8.1. Your personal data is stored for as long as is necessary to fulfill the contract for the purchase of the goods, but not less than that required by our law. Your personal data processed on the basis of your consent will be processed and stored until the date of withdrawal of your consent.
9. HOW CAN I ACCESS YOUR PERSONAL DATA PROCESSED?
9.1. You have the right to access your personal data that we process. You may access your personal data we process in the following ways:
9.1.2. By sending a request to us by e-mail: info@topdekori.lv;
9.1.3. Notifying us by phone: 26383899.

10. HOW CAN I CHANGE / DETERMINE YOUR PERSONAL DATA?
10.1. If you find that your personal data is inaccurate or incomplete and want to change or refine it, you can do so in the following ways:
10.1.1. In your personal account in a profile editing environment
10.1.2. By sending a request to us by e-mail: info@topdekori.lv;
10.1.3. Notifying us by phone: 26383899
11. CAN I REQUEST MY PERSONAL DATA?

11.1. You have the right to request that we no longer process your personal data and delete it. Your personal data will be deleted after receiving your request.
11.2. Unfortunately, your personal data will not be deleted from our database if, upon receipt of your request, we find that:
11.2.1. Your personal data are needed to achieve the purposes for which they were collected or processed;
11.2.2. You have not revoked your consent to the processing of your personal data;
11.2.3. You have not agreed to the processing of your personal data, but such processing is necessary for our legitimate interests;
11.2.4. The processing of your personal data is subject to European and national law.
11.2.5. We must process your data for the purpose of applying, enforcing or defending legal claims.

11.3. You may submit a request to delete your personal data in the following ways:
11.3.2. By sending a request to us by e-mail: info@topdekori.lv;
11.3.3. Notifying us by phone: 26383899.

12. CAN THE EU RESTRICT THE RIGHT TO PROCESS MY PERSONAL DATA, HOW DO I DO IT?

12.1. You have the right to restrict us from processing your personal data. If you restrict the processing of your personal data, we will no longer carry out any activity other than the storage of personal data with your personal data. You may restrict the processing of personal data if there is at least one of the following conditions:
12.1.1. Your personal data is inaccurate (in this case, the processing of personal data will be limited to checking the accuracy of the data);
12.1.2. Your personal data is processed illegally, but you do not agree to delete your data;
12.1.3. Your personal data is necessary to express, fulfill or protect legal requirements.
12.1.4. Your personal data will be processed regardless of your objections to the processing of such personal data (data processing will be restricted on this basis until we verify that the reasons why we process your personal data have priority over you).

12.2. You can restrict the processing of your personal data in the following ways:
12.2.2. By sending a request to us by e-mail: info@topdekori.lv;
12.2.3. Notifying us by phone: 26383899.


13. CAN I REFUSE YOUR ENTRY AND HOW TO DO IT?

13.1. You may withdraw your consent to the processing of personal data at any time. You can revoke your consent in several ways:

13.1.2. By sending a request to us by e-mail: info@topdekori.lv
13.1.3. Notifying us by phone: 26383899.

14. WHAT IS THE RIGHT TO DATA TRANSFER? HOW CAN I USE IT?

14.1. The right to data portability means that you have the right to receive, in a systematized, easy-to-use, computer-readable and interoperable format, the personal data you submit that we process by automated means. If there are technical possibilities and at your request, these data can be sent directly to another person you specify.
14.2. You may submit a request to receive or forward personal data in a systematized format in the following ways:
14.2.2. By sending a request to us by e-mail: info@topdekori.lv
14.2.3. Requesting a request by phone: 26383899.

15. HOW CAN I REQUEST THE IMPLEMENTATION OF YOUR RIGHTS?

15.1. You may submit requests for processing of your personal data in the following ways:
15.1.2. By sending a request to us by e-mail: info@topdekori.lv;
15.1.3. Requesting a request by phone: +371 26383899.
15.2.1. If you believe your rights have been violated, you may contact the Data State Inspectorate to protect your rights.

16. WHAT IS COOKIES?
16.1. Cookies are small text files that are downloaded to your device when you visit the website. Cookies help us recognize your device and help us improve the functionality and ease of use of our website.
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